have questions about shipping, wholesale inquiries or customs and collaborations? good news – you are in the right place!
please visit our shop policy for more information, or if you can’t find the answer to your question you can fill out the form below!
fonts & licensing
This Extended License allows you:
• To distribute as many copies of the end product as you’d like
• To install the font on one computer per license
• To use in an unlimited quantity of for-profit or promotional business purposes
• To modify or manipulate the Item, or incorporate it into other content
• A non-exclusive, non-transferable right to use, modify and reproduce the Item worldwide, in perpetuity
This Extended License does not allow you to:
• Resell Deuxième (Regular) as if it were your own
• Distribute Deuxième (Regular) with client proofs, or in unflattened files
• Share Deuxième (Regular) with clients or other designers in excess of the number of licenses purchased
• Offer Deuxième (Regular) in a giveaway or promotion
- use for Apps
- use for websites where the user can use the font to customize products or designs (ex. if you’re creating an app or site such as Canva)
- use for Ebook
- use for Downloadable/customizable PDFs
- use for Server upload
Desktop License – OTF, TTF
Webfont License – (WOFF & WOFF2)
For PC users: Click here
For Mac users: Click here
shipping
shipping costs depend on your location. the current shipping costs are below:
within canada:
- lettermail (4-10 days) $4
- economy (3-9 days, includes Tracking Number) $15
- express (2 day, includes Tracking Number) $18
to usa:
- lettermail (6-10 days) $6
- economy (4-7 days, includes Tracking Number) $20
- express (2-4 days, includes Tracking Number) $25
to europe and australia:
- Small Packet – Air (7 – 14 days) $25
- Tracked Packet International – Includes Tracking Number (6-10 days) $40
- Xpresspost™ – International (4-7 days) $65
*free shipping within canada and usa on card bundles*
(by lettermail, shipping upgrades available in cart)
Delivery times are estimated and cannot be guaranteed due to external circumstances.
we process all orders and ship within 1 – 2 business days of your order date.
All cards are shipped by lettermail in a flat mailer via canada post by default as this is the most cost-effective way for you to receive your order. If you would like to include a tracking number with your order for peace of mind, or need your order to arrive quicker than by lettermail, please upgrade to either Economy or Express shipping methods.
Delivery times are estimated and cannot be guaranteed due to external circumstances.
Yes we do! If you need your order to arrive quicker than by lettermail, please upgrade to Express shipping method at checkout.
please contact hello@courtneyrosedesign.ca before placing your order if you are uncertain about which shipping method is necessary to receive your card(s) in time.
Delivery times are estimated and cannot be guaranteed due to external circumstances.
the location for local pick-up in saskatchewan is basket-full gift & decor in lucky lake.
once your order is placed, i will contact you to confirm your order is ready for pick-up.
we currently ship to canada, united states, australia, europe (select countries), greenland, & new zealand.
if your country does not have a shipping option available, please contact us at hello@courtneyrosedesign.ca and we will get back to you with a shipping quote.
buyers are responsible for any customs and import taxes that may apply.
courtney rose design is not responsible for delays due to customs.
buyers are responsible for any customs and import taxes that may apply.
courtney rose design is not responsible for delays due to customs.
refunds & cancellations
for all shop policies please visit shop & refund policy.
please contact us immediately at hello@courtneyrosedesign.ca. if you have contacted us after 2 days of placing your order, we are unable to cancel your order as we process and ship orders out within 1-2 business days.
Please allow up to two billing cycles for any refunds to be reflected on your credit card.
please contact us immediately at hello@courtneyrosedesign.ca. if you have contacted us after 2 days of placing your order, we are unable to make changes to your order as we process and ship orders out within 1-2 business days.
wholesale
you can view our current stockists here
to request the wholesale catalogue and for more info on becoming a retailer, please email us directly at hello@courtneyrosedesign.ca.
are you are a photographer, coach or other service-based business interested in cards for your clients to add to your client experience?
courtney rose design sells larger quantities greeting cards for business use (not for resale) at a discounted price.
please email hello@courtneyrosedesign.ca with your order request. minimum order quantities apply.
other
At this time we do not offer custom card designs, although we love hearing what you want to see next as we are regularly coming up with new designs to be released in the shop. Send us an email at hello@courtneyrosedesign.ca for feedback and what you’d like to see more of.
we take on very few custom projects per year depending on availability and if the project is the right fit!
please email hello@courtneyrosedesign.ca with your inquiry.